Troubleshooting

What does VibePro’s iPad Platform offer?

What accelerometers does VibePro’s system support?

What advanced analysis features do you have? 

What are the frequency resolution specifications for VibePro’s system?

What features are unique to VibePro’s system? 

What are your route collection capabilities? 

What is included in vibration analysis reports generated from the iPad? 

What is included in vibration analysis reports generated from the web app?

How is software licensing handled? 

Does your system have any recurring costs?

What happens if our iPad breaks? 

Do you offer training?

Troubleshooting – Watch Video 

How do I plug in my cables correctly? – Watch Video 

How do I save my data? – Watch Video

How do I update my system? – Watch Video

How do I verify my calibration? – Watch Video 

How do I delete data? – Watch Video 

How do I setup my route? – Watch Video


[sta_anchor id=”offer”]

What does VibePro’s iPad Platform offer?

VibePro created a suite of iOS apps to offer a wide variety of predictive maintenance and reliability tools on the iPad. Here are just some of the tools available: vibration analysis, machine certification, vibration meter, thermography, laser shaft alignment, dynamic field balancing, shop balancing, ultrasonic, power current signal analysis, and a variety of custom applications developed for customers.

Many of these apps share data between tools to offer advanced features; such as including a balancing or alignment report to show how the vibration problem was fixed. Creating a unified history of your assets.

Our iPad applications communicate directly with a suite of online applications to offer additional reporting and post-processing of data collected in the field from any Internet connected computer.

[sta_anchor id=”support”]

What accelerometers does VibePro’s system support?

The wired system supports every standard BNC connected accelerometer.

VibePro also offers two wireless accelerometers; each with different capabilities. The VibePro-220 is a two-channel zero latency wireless Piezoelectric accelerometer. It communicates to the iPad over a proprietary 2.4 GHz network that directly talks to a receiver plugged into the iPad. This accelerometer can be used with any USB device including Windows computers. Users will not notice any reliability or speed difference using this versus the wired options. This sensor and our wired sensors provide a live FFT and can capture TWF data. A port on the accelerometer allows for an additional accelerometer or tachometer to be plugged in. Tachometer support allows for wireless balancing.

VibePro also offers a single-channel Bluetooth accelerometer designed for use in harsh environments.

[sta_anchor id=”features”]

What advanced analysis features do you have? 

*VibePro DSA Available Spring 2017, VibePro 8 Available Summer 2017

[sta_anchor id=”frequency”]

What are the frequency resolution specifications for VibePro’s system?

Different capture methods are available with the following specifications:

[sta_anchor id=”unique”]

What features are unique to VibePro’s system? 

[sta_anchor id=”route”]

What are your route collection capabilities? 

Routes are setup with 3 layers of organization: Plant/Area, Machine, and Point. Each machine can include a photo, VibePro allows annotating of that photo with arrows and markings to help designate measurement points.

Each point has a variety of custom settings available, options are below (point settings can be configured in web app or iPad app):

[sta_anchor id=”analysis”]

What is included in vibration analysis reports generated from the iPad? 

[sta_anchor id=”reports”]

What is included in vibration analysis reports generated from the web app?

*Reports can also be generated for points, machines and plant areas. Additional information available in these reports include: waterfall plot, vibration trend chart, machine severity heat map, and GPS map of facility location

[sta_anchor id=”software”]

How is software licensing handled? 

Software for our iPad systems are distributed exclusively through the App Store and carry with them the same provisions any other iOS has. One major benefit is your purchased applications can be installed on many different iPads without any additional fees. Applications only need to be purchased once; which reduces cost for customers purchasing multiple iPad systems. New features are added through free software updates.

[sta_anchor id=”costs”]

Does your system have any recurring costs? 

The only recurring cost to using our system is our Annual to VibePro Online web application. The yearly cost is available for reduced rates paying for multiple years at one time. The web application provides access to a wide variety of post-processing and reporting tools on any Internet connected computer. The yearly fee pays for the costs in securely hosting this data and the ongoing development work being done to both the web app and iOS apps.

[sta_anchor id=”iPad”]

What happens if our iPad breaks? 

Accidents happen and thankfully our system is easier to get up and running again than most. Simply buy a new iPad at any electronics retailer, login to your App Store account to download your system’s software, and finally enter the calibration value of your sensor (this value is given to you at time of purchase). Users that choose to backup their devices to iTunes or iCloud can restore their iPads as well to recover preferences and data saved in a variety of apps. Web app users are also able to download any vibration route data within the VibePro iPad app.

[sta_anchor id=”training”]

Do you offer training?

Yes, we offer three types of training. Virutal video training is available. VibePro classroom training is available at VibePro’s facility. VibePro can also travel to your facility for training.

Please watch the videos below to learn about some commonly asked questions we get at VibePro from owners of our system:

[sta_anchor id=”trouble”]

Troubleshooting

[sta_anchor id=”plug”]

How do I plug in my cables correctly?

[sta_anchor id=”data”]

How do I save my data?

[sta_anchor id=”system”]

How do I update my system?

[sta_anchor id=”cal”]

How do I verify my calibration?

[sta_anchor id=”delete”]

How do I delete data?

[sta_anchor id=”how”]

How do I setup my route?

Can you help me work this unit?